Firstly, you don’t have to worry if you don’t have a computer, smartphone or just don’t “do” the internet.
There’ll be a touch screen terminal at the Club with an attached swipe card reader so you can still book, in person, at the Club if that’s your preference.
You will however need to create (and remember!) a username & password plus, you’ll be required to swipe your door access card (more on that later…)
The following details from the Club membership database will be used to add the following to the booking system***
First Name
Last Name
Membership Category
E-Mail address
Mobile telephone number
KEY FEATURES:
At setup, there’ll be no more court booking fees (i.e. the sticker & refundable £1 coin).
However, you will be required to swipe your door access card (by the booking screen) to confirm attendance to the court you’ve booked.
Of course, it’s important that you either turn-up or, remember to cancel your court - just as things are now!
The system keeps track of any “no show” and if we find this to be a big problem, we may have to reintroduce the booking fee at a later date.
NOTE ***
NONE of your information is shared with anyone and is only viewable by the system admins i.e. The Club Secretary and The Club Membership Secretary. All the data protection required by GDPR is in place and HSRC & MyCourts are registered with The Information Commissioners Office (ICO). There is no change to how your information is currently handled by the Club.
We’re hopeful that the system will be fully operational in time for the start of the new squash season.
Please do e-mail if you have any questions and I’ll do my best to answer them!
My best regards
Steve Dodd
04/08/19
There’ll be a touch screen terminal at the Club with an attached swipe card reader so you can still book, in person, at the Club if that’s your preference.
You will however need to create (and remember!) a username & password plus, you’ll be required to swipe your door access card (more on that later…)
The following details from the Club membership database will be used to add the following to the booking system***
First Name
Last Name
Membership Category
E-Mail address
Mobile telephone number
KEY FEATURES:
- 24/7 online court reservations from any computer, smartphone or the terminal at the Club
- Touch screen "kiosk" system at the Club integrated with door access swipe-card
- E-mail confirmations (for bookings & cancellations)
- Secure access for members only (login / HTTPS / SSL)
- Members' Directory for arranging box league games etc
- Privacy Settings - you choose which contact details to show or not show to other members.
- Cancelled court alerts - choose to be notified when specific days and times become available
- Email settings - members can opt-in or out of receiving email confirmations of court bookings, cancellations and cancelled court alerts.
- Forgotten Password sends login details and instructions to member's registered email address.
At setup, there’ll be no more court booking fees (i.e. the sticker & refundable £1 coin).
However, you will be required to swipe your door access card (by the booking screen) to confirm attendance to the court you’ve booked.
Of course, it’s important that you either turn-up or, remember to cancel your court - just as things are now!
The system keeps track of any “no show” and if we find this to be a big problem, we may have to reintroduce the booking fee at a later date.
NOTE ***
NONE of your information is shared with anyone and is only viewable by the system admins i.e. The Club Secretary and The Club Membership Secretary. All the data protection required by GDPR is in place and HSRC & MyCourts are registered with The Information Commissioners Office (ICO). There is no change to how your information is currently handled by the Club.
We’re hopeful that the system will be fully operational in time for the start of the new squash season.
Please do e-mail if you have any questions and I’ll do my best to answer them!
My best regards
Steve Dodd
04/08/19